Information
About the options available for the amicable resolution of consumer disputes.
Mediate
For an amicable resolution, if there is no other competent mediation service available.
Home
08.07.2020
The Consumer Mediation Department can be reached by telephone from Monday to Friday between 9h and 12h, except on public holidays.
In the spotlight
08.07.2020
The Consumer Mediation Department can be reached by telephone from Monday to Friday between 9h...
18.03.2020
The reception of the Consumer Ombudsman is temporarily closed. However, we remain accessible by...
