File a request

Note: There are different ombudsman services for different sectors. By choosing below, you will be directed to the relevant website.
If you are not sure or cannot find your sector, you can choose 'Other or doubt'. In this case, the Consumer Mediation Service will refer your case or handle it itself if no other service is competent.

What is your dispute about?

Telecommunicatie

Telecommunications
Financial services

Financial services
Notary

Notary
Insurance

Insurance
Construction

Construction
Energy / Gas

Energy / Gas
Travel

Travel
Post office

Post office
Lawyers

Lawyers
Retail

Retail
Maintenance of textile

Maintenance of textile
Bailiffs

Bailiffs
Railways

Railways
Other or doubt

Other or doubt
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If you have any questions or concerns, call us on 02 702 52 00