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The Consumer Mediation Service is currently very busy. We will therefore not be able to deal with your case immediately. It may take several weeks and maybe even longer before we contact you. In...


14.119 consommateurs ont fait appel au Service de Médiation pour le Consommateur en 2022. Depuis l'éclatement de la crise de la Corona et des mesures qui en découlent, le nombre de dossiers s'est...

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On Wednesday 28 September 2022, due to a change in the telephonic system, our service may experience some problems with its lines. We apologise for this.

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We are currently experiencing difficulties with our telephony. Therefore you may not be able to reach us or you may have difficulty reaching us. We will solve this problem as soon as possible. You...