14.119 consommateurs ont fait appel au Service de Médiation pour le Consommateur en 2022. Depuis l'éclatement de la crise de la Corona et des mesures qui en découlent, le nombre de dossiers s'est...

pdf image

On Wednesday 28 September 2022, due to a change in the telephonic system, our service may experience some problems with its lines. We apologise for this.

pdf image

We are currently experiencing difficulties with our telephony. Therefore you may not be able to reach us or you may have difficulty reaching us. We will solve this problem as soon as possible. You...


The Consumer Mediation Department can be reached by telephone from Monday to Friday between 9h and 12h, except on public holidays.